Privacy Policy

1. Introduction

This Privacy Policy describes how The Ministry of Storage (“we”, “us”, or “our”) collects, uses, shares, and protects personal information when you use our website, tenant portal, or any of our services.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Full name, email address, phone number, mailing address, payment details, and government-issued ID.
  • Account Information: Username, password, and transaction history.
  • Automated Information: IP address, browser type, operating system, and pages visited (via cookies and analytics tools).

3. How We Use Your Information

We use your information to:

  • Process rental applications and manage tenant accounts
  • Provide customer support
  • Send billing and payment notifications
  • Improve website functionality and user experience
  • Comply with legal obligations

4. Payment Processing

We use third-party payment processors to handle online payments. We do not store your full payment card information on our servers. These processors adhere to PCI-DSS standards for secure handling of payment data.

5. Sharing of Information

We do not sell your personal information. We may share it with:

  • Service providers (e.g., IT, payment processing, and maintenance contractors)
  • Legal authorities when required by law or to protect our rights
  • Prospective buyers or investors in the event of a business transaction

6. Data Security

We implement industry-standard security measures to protect your data, including encrypted connections (HTTPS), access controls, and secure data storage.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access or request a copy of your personal data
  • Request correction or deletion of your data
  • Object to certain data uses or withdraw consent
  • File a complaint with a data protection authority

8. Cookies and Tracking

We use cookies to understand usage patterns and improve our services. You can control cookies through your browser settings.

9. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for their privacy practices.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted on our website with the updated effective date.

11. Contact Us

If you have questions about this Privacy Policy, contact us at: info@getmostorage.com